Industry Solutions
Analytics for
Telecom & Banking
Branch and store networks
Optimize service delivery across your entire branch network. Queue management, traffic analytics, and customer journey insights for service-oriented environments.
Why Pygmalios
Key Benefits
Queue & Service Optimization
Predict queue formation up to 15 minutes in advance. Match staffing levels to actual service demand and reduce customer wait times.
Network-Wide Benchmarking
Compare branch performance across your entire network. Identify best practices from top-performing locations and replicate them.
Customer Journey Mapping
Understand how customers navigate service areas. Optimize layouts to reduce friction and increase conversion at key interaction points.
Proven Results
Success Stories
Yettel
473 stores | 4 countries
Yettel deployed Pygmalios traffic and demographic analytics across their entire store network in Serbia, Bulgaria, Hungary, and Montenegro.
O2 Czech Republic & Slovakia
258 stores
O2 leverages Pygmalios people counting and WiFi analytics for workforce planning that mirrors actual customer demand.
Telenor
Traffic analytics and store performance benchmarking across Nordic and Central European markets.
Deep Dive
Want to learn more about the future of telecom retail?
Read our comprehensive editorial on how omnichannel, personalization, and digitalization are reshaping the telecom retail experience.
Read: The (R)Evolution of Telecom RetailLet's talk about your branch network.
See how Pygmalios helps branch networks reduce wait times and improve service with real store data.